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Once you contact us on the phone or on the web to request information for one of our services we will provide you with a free eligibility assessment which will determine the most appropriate visa for you. The assessment will include preliminary information on the visa conditions and how you meet the eligibility requirements. Once you agree to use our service we will process your visa application through to completion. Our service covers the checking of your documents and personal details for correctness before we lodge your application with the relevant Government/Embassy. In the event that we spot any missing information/documents from your application we will follow up by giving you a phone call or sending you an email to request the necessary details.

Thousands of customers choose Visa First to organise their working holiday visas every year because:

  • We make getting the visa you need fast and hassle-free.
  • We provide a free initial assessment on the process.
  • We developed the unique online visa status engine which allows you to check the status of your visa 24/7. Check your status now.
  • We're visa experts and have organised over 130,000 visas for people like you.
  • We have a price and service promise to you to ensure a low cost effective service.
  • We offer a step-by-step consultation as we do the visa.
  • We provide an end-to-end service from assessment, through gathering and processing the documents till visa grant.
  • We have local offices supporting the visa process.



For Cuba Visa processing the fees are:

Irish Residents:
Tourist Visa: 1-month single-entry (application lodged in person in our office): €22
Tourist Visa: 1-month single-entry (application sent by post or lodged in the office by 3rd party): €47

UK Residents:
Tourist Visa: 1-month single-entry (Express service - 3 working days): £65
Tourist Visa: 1-month single-entry (Standard service - 5 working days): £45

Please note, Embassy fee is set by the Embassies themselves and Visa First has no control over it. Usually, the Embassy fee varies according to embassy, applicant’s nationality, type and duration of visa. The prices given here consist of Visa First handling fee and embassy fee. They are for one person, inclusive of VAT and are an estimate only. Please note that, additional fees may apply. These are dependant on the way you want to receive your passport, exchange rate changes, changes in the Embassy fees etc. In the event that in your case an additional fee is due we will contact you to organize the payment in the most convenient way for you.

Yes. Anyone who wishes to enter Cuba needs a tourist card.

You will need to provide:

  • A photocopy of your valid passport. Your passport must be valid for at least 6 months after your departure date from Cuba;
  • The completed and signed Cuba Visa application form;
  • The visa processing fee;
  • Confirmation of your travel arrangements (return tickets) and accommodation booking;
  • Each applicant must present copy of travel insurance for the entire trip.

On arrival in Cuba you will need 25 convertible pesos for airport taxes.

The tourist card is only valid for leisure or recreational purposes in Cuba.

No. It is a paper document.

Your Cuba Visa will be valid for 30 days (starting from date you enter Cuba). Once in Cuba it can be extended by up to another 30 days.

Your tourist card for Cuba must be activated within 12 months from the date of issue.

The standard processing time for Cuban Visas is 5 working days from the date we receive your completed application.

Visa First is the only company with an online visa status engine through which you can check the status of your Cuba Visa application 24/7. Check your visa status here.

If you are resident of the UK or Ireland we will be able to help. Alternatively you can contact the Cuban embassy for further assistance.

At Visa First we do everything we can to make sure you receive the best possible service. If you feel that we have not achieved this goal we have set up a complaints handling process:

Complaints Process:
  1. Where an official complaint is received by Visa First, the company will record the nature of the complaint and issue an acknowledgement email to the client within 5 business days of receiving the complaint. The acknowledgement will provide the client with the contact name who is responsible for dealing with the complaint. The official complaint must be made by email (you may also write, although this will slow down the process), and confirm that the client wishes to enter this process. Please email your complaint to complaints@visafirst.com
  2. Visa First will investigate the complaint as swiftly as possible and where applicable, the complainant will receive a regular written update on the progress of the investigation at intervals of not more than 20 business days.
  3. Visa First will try to resolve the complaint within 40 business days of having received the complaint. If the complaint cannot be resolved within 40 business days, the Firm will write to the complainant notifying them of the anticipated timeframe for the conclusion of the investigation.
  4. Within 5 business days of the conclusion of the investigation of the complaint, Visa First will issue a resolution letter detailing the outcome of the investigation. This letter will include, if applicable, an explanation of the terms of any offer that the company is prepared to make in settlement of the complaint.

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